Terms of Service

1. Acceptance

By accessing or using Loyanly (the "service") you agree to these Terms of Service. If you do not agree, do not use the service.

2. Service description

Loyanly is a digital loyalty card platform for business owners. The service is currently offered as a closed alpha. This means features may change, break, or be removed without notice; there is no service-level agreement, uptime guarantee, or warranty of fitness for any particular purpose. Use the service at your own risk.

3. Accounts

Accounts are provided by invitation only during the alpha. You are responsible for maintaining the confidentiality of your credentials and for any activity that occurs under your account.

4. Acceptable use

You agree not to:

• Use the service for any illegal purpose or in violation of any laws.
• Upload content that is unlawful, infringing, defamatory, or malicious.
• Send unsolicited bulk messages (spam) to the customers in your card lists.
• Reverse engineer, decompile, or attempt to extract source code from the service.
• Scrape, harvest, or otherwise access data belonging to other tenants.
• Interfere with or disrupt the service or the servers running it.

5. Customer data responsibility

When you upload information about your own customers, you are the data controller for that information and Loyanly is the processor. You are responsible for having a lawful basis to collect, store, and process that data and for complying with applicable privacy laws.

6. Intellectual property

You retain all rights to the content you upload (logos, card designs, customer information). You grant us a limited licence to store and display that content for the sole purpose of operating the service on your behalf. Loyanly and its underlying software, branding, and platform remain our property.

7. Termination

Either party may terminate use of the service at any time during the alpha. Upon termination, your data will be deleted within 30 days, subject to backup retention windows. You may request immediate deletion earlier by contacting us.

8. Liability

The service is provided "as is" and "as available" without any warranties of any kind. To the maximum extent permitted by law, Loyanly will not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the service. Our total liability is limited to the fees you have paid to us, which during the alpha is zero.

9. Changes to these terms

We may update these terms from time to time. The "Last updated" date at the top of this page reflects the most recent version. Continued use of the service after a change constitutes acceptance of the updated terms.

10. Contact

Questions regarding these terms:support@loyanly.app